In senior leadership roles at major global hotel brands, I've had the privilege of steering strategic multi-million dollar projects and transforming how we connect with our partners. My passion lies in building stellar teams that deliver results – from boosting hotel engagement to empowering hundreds of hotel general managers with game-changing distribution strategies. 

I've had the opportunity to drive commercial performance at major brands like Wyndham Hotels & Resorts and Le Meridien Hotels. I excel at connecting distribution strategy with measurable commercial outcomes, whether optimising major travel agency partnerships or launching innovative revenue solutions for independent hotels.

Throughout my career, I've developed and delivered impactful training programmes that help hotel teams adapt to changing commercial landscapes. My passion for education extends beyond the corporate world, having delivered guest lectures on hotel technology at leading institutions in Austria, China, and Bhutan, while contributing to industry research on travel distribution with the London School of Business. I've found that combining practical commercial experience with clear, engaging training methods helps teams not just understand but embrace new technologies and revenue optimisation strategies.

My journey began in hotel operations across luxury properties in Dubai, India, and the Maldives, giving me first hand experience in sales, groups, and restaurant management. This operational foundation has proven invaluable in developing commercial training programmes, as I understand the practical challenges teams face when implementing new systems or strategies. Drawing on this blend of operational and commercial expertise, I've been able to create created effective training frameworks helping hotels bridge the gap between day-to-day operations and strategic revenue optimisation.