Choose your plan
Solo
Billed every month
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Free Trial
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Unlimited Access to All Courses
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Four New Courses Every Month
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Downloadable Checklists & Workbooks
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Digital Certificates
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Cancel Anytime
Core
Billed every month
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Free Trial
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Unlimited Access to All Courses
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Four New Courses Every Month
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Downloadable Checklists & Workbooks
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Digital Certificates
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Request New Courses
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Monthly Commercial Webinar
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Cancel Anytime
Plus
Billed every month
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Free Trial
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Unlimited Access to All Courses
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Four New Courses Every Month
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Downloadable Checklists & Workbooks
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Digital Certificates
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Request New Courses
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Monthly Commercial Webinar
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Incorporate Company Best Practices
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Monthly Blended Learning Session
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Cancel Anytime
June 30th, 2025
Frequently asked questions
What exactly is hotelladder.com?
What makes hotelladder.com different from other training platforms?
Who is behind hotelladder.com?
What
types of courses do you offer?
We offer a range of courses which follow a clear path to progression across four levels:
- Foundation courses (level 1) covering essential concepts and high level overviews of various critical topics
- Performance-focused courses (level 2) on analytics and measurement frameworks for the topics covered at a foundational level
- Strategic courses (level 3) addressing advanced commercial concepts and revenue optimisation which builds on the performance and measurements
- Action oriented courses (level 4) where the emphasis moves to how to implement the strategic direction identified
How are the courses structured?
Each course includes:
- Targeted micro-learning video modules
- Downloadable e-books and summary materials
- Practical digital tools and checklists
- Digital certificates upon completion
How long does each course take to complete?
Our courses are designed in bite-sized formats to fit around busy hotel schedules. Learners can progress at their own pace, making it easy to balance training with daily operations. Most individual modules can be completed in short, focused sessions of 30 minutes or less.
What subscription plans are available?
We offer three plans:
- Solo ($9/month): Perfect for individual learners
- Core ($69/month): Ideal for small teams up to 10 learners
- Plus ($195/month): Designed for larger teams up to 50 learners
What's included in the free trial?
The 14 day free trial gives you full access to our platform's features, including unlimited access to all courses, downloadable materials, and digital certificates. This allows you to experience the platform's value before committing to a subscription.
Can I cancel my subscription at any time?
Yes, all our plans come with a flexible cancellation policy. You can cancel your subscription at any time without any long-term commitment or hidden fees.
Are there any additional costs beyond the subscription fee?
How do I access the courses?
Are the courses mobile-friendly?
How often is new content added?
Do you offer custom content for specific hotel brands?
Yes, our Plus plan includes the option to incorporate company-specific best practices into the learning experience. This allows larger organisations to blend standard industry knowledge with their unique operational approaches.
Is the content relevant for independent hotels as well as chains?
How does the platform address regional market differences?
Our content incorporates insights from working with hotels across different regions and markets. We focus on universal principles while providing frameworks that can be adapted to specific market conditions and competitive landscapes.