Essential Foundations of OTA Review Management

course overview

An essential introduction to managing your hotel's reputation across online travel platforms, focusing on practical approaches that drive results. This course provides the building blocks for developing an effective review management approach that enhances visibility and drives booking decisions.

  • Level: Beginner, Intermediate

Course Lessons

Outcomes

Impact on commercial success

Discover the critical importance of managing your hotel's reputation across online travel platforms, focusing on practical approaches that drive results. We examine the key challenges hotels face in managing their OTA reputation and explore how technology and strategic approaches can transform these challenges into competitive advantages.

Foundations for commercial success

And equally importantly, the course provides the building blocks for developing an effective review management approach that enhances visibility and drives booking decisions.

Readiness for changing marketplace

Don’t miss this chance to transform your knowledge and elevate your hotel’s performance in an ever-evolving marketplace.
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Created by

Vineeth Purushothaman

Hotel Distribution Strategist
Vineeth is an accomplished commercial strategist in the hospitality industry with over 20 years’ experience maximising sales, marketing, and distribution performance for major brands and independent hotels. He has held senior commercial roles at global brands including Wyndham Hotels & Resorts and Le Meridien Hotels & Resorts.

Micro-learning content

Assimilate knowledge and insights in short bursts supported by workbooks and checklists. Self assessment to check for understanding.

Support & engagement

Opportunity to review and address any gaps in understanding. Monthly webinars on trending topics.

Unique & industry led

Hotel Distribution and its role in commercial success is one of the least accessible topics in the industry. These courses will help accelerate your path to hotel performance success.
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